Thursday, 21 May 2009

Email From Nikhil - NortonLive Spyware & Virus Removal Specialist

from Nikhil hide details 19 May (2 days ago)
to idris74@gmail.com
date 19 May 2009 02:12
subject NortonLive - Spyware & virus removal services <493002815>
mailed-by services01.norton.com

IDRIS AHMAD,

This is Nikhil from NortonLive. It has been my pleasure to work with you on your services request. Based on our conversation, your case, Priority ID 493002815 , has been resolved and I have closed the case.

If you feel that the issue is not resolved, you can re-open your services request. To do so, please click here or send email to and provide a brief explanation of your concern. We will contact you within 24 hours and provide further assistance.

Providing our customers with the highest level of service is important to us. You will receive a customer satisfaction survey once this case is closed. We encourage your feedback on this survey to help us continue to improve our services. You can also contact my manager at symantecmanagers@services01.norton.com to provide your feedback for this call.

Thank you for using NortonLive.

Nikhil
NortonLive Spyware & Virus Removal Specialist

Note: If you have any future Virus or Spyware problems, please contact NortonLive by clicking the 'Start Chat' button on the following web page:

http://www.symantec.com/norton/support/premium_services/premium_virus.jsp

6 comments:

  1. My name is jonathan jones, and I had the pleasure of working with one of your spyware removal specialists recently. In reference to case #494400246, the gentleman was polite,sincere, and genuine. He should be commended. Thanks for your time.

    ReplyDelete
  2. I was so relieved that one of your Virus removal team resqued my computer. In refernce to case #494531289, specialist was very kind. I appliciate for his patient of communicate with me.
    Thank you so much.

    ReplyDelete
  3. Hello my name is Deborah Compton...tonight I had the pleasure of talking with Anil. He was very helpful in the removal of viruses from my computer and I would like to offer my sincere thanks to you and your company for people like him that actually take time with ones like me who are not so familiar with computers (Thank you again Anil..my this eveing was#494631151)

    ReplyDelete
  4. Good afternoon,
    I had a horrible problem after attacked by a spyware virus and I was assisted by Nikhil to resolve my issues. He was most helpful, professional and my computer is working more efficiently than ever. I hope if I every have any problems, he is the one to assist me. Thanks for all your efforts; I have been saved much heartache since my computer knowledge is lacking.

    ReplyDelete
  5. I think, that you are not right. I can defend the position.

    ReplyDelete
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    ReplyDelete